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Customer Service

Committed, Agile and Multi-Lingual Customer Support
Gateway understands its clients and provides world class technology and multi-lingual client support delivered by dedicated professionals who are vested in client success.

Gateway is committed to the quality of customer service so as to maintain its status as a top-tier specialized futures, options and Forex brokerage. Gateway has gathered a critical mass of dedicated people who have the credibility, agility, experience and passion to help guide our growth. Gateway’s customer service team specializes in providing personalized service and is comprised of professionals from some of the leading financial services companies in the industry including UBS, ABN AMRO, HSBC, Fortis and others. This means fast account opening and intelligent, accurate customer service on futures, options and forex markets around the world 24 hours a day, 7 days a week -- all backed by a multi-lingual, dedicated customer service staff.

Working with Gateway, clients have access to specialists with an extensive knowledge of the derivatives and Forex industry, including margin, tax, operations, swaps and other critical client needs. Our clients enjoy "high touch" service 24 hours a day, seven days a week in several different languages.

 

 

 

 
 
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Use of this site constitutes acceptance of Terms of Usage and Disclosure. Client Privacy Policy. Futures and options trading involves substantial risk. The valuation of futures and options may fluctuate, and as a result, clients may lose more than their original investment. Past results are not necessarily indicative of future results. Futures trading involves risk of loss and is not appropriate for all investors. There is considerable exposure to risk in any foreign exchange transaction. Any transaction involving currencies involves risks including but not limited to, the potential for changing political and/or economic conditions that may substantially affect the price or liquidity of a currency. FOREX trading involves risk and may not be suitable for all investors.